US-Based Virtual Assistant Services for Small Business
If you’re stuck doing everything yourself, it’s only a matter of time before something drops. And it’ll probably be your sanity.
But with our virtual assistant services, we can help you clear out the clutter, delegate the tasks you don’t want to do, and keep your business up and running, even on the days when you’re not. We’ve got your back on everything from inbox help, admin support, and helping you lighten your load.
Let’s Take Some Things Off Your Plate
We’re not talking about offshore support that requires lengthy to-do lists and handholding. We’re talking about smart, U.S.-based support from people who understand business, are tech-savvy, and actually care about the work they do for you.
Admin & office support
From scheduling to document prep, travel planning to data entry, we handle the little things that take up way too much of your day. Organized? Always. Reliable? Absolutely. Micromanaging required? Never.
Phone Answering & Customer Support
Need someone to answer calls, follow up with leads, or even do light outreach for you? We’ve got real humans who are personable, articulate, and trained to represent your brand exactly the way you would.
EMAIL & INBOX MANAGEMENT
We’ll sort, flag, reply, delete, and create systems to keep your inbox under control. So instead of 3,291 unread emails, you’ll just have the ones that matter—and a whole lot more mental space.
Personal Assistant & Home Manager
A Personal Assistant & Home Manager provides seamless support across both household and personal responsibilities, keeping your life running smoothly so you can focus on what matters most. From managing calendars and errands to coordinating vendors and travel, they bring structure, ease, and efficiency to your everyday.
Lead Management & Cold Calling
Fill your pipeline with qualified leads and keep it moving with consistent, professional outreach. We handle the follow-up, scheduling, and nurturing so you can focus on closing. Whether you need a steady flow of discovery calls or want to re-engage cold leads, our team makes the first contact count.
SOP WRITING
Turn your processes into clear, actionable documentation that sets your team up for success. We capture the “how” behind your business operations to ensure consistency, efficiency, and ease of delegation. Whether you’re onboarding new hires or streamlining daily workflows, we’ll build the playbook that keeps your business running smoothly.
EXECUTIVE ASSISTANT SUPPORT
High-level support for founders and busy executives. A vetted, US-based executive assistant handles your calendar, inbox, travel, and projects so you can stay on the work only you can do.
What It Costs
Most virtual assistant companies won't tell you their rate until you're on a call with them. For those who share their pricing online, it’s often a banked approach, where you buy a specific number of hours per month, without knowing the amount of time the VA will take on the necessary tasks. We think that's a strange way to start a relationship, so here it is.
$35 an hour.
No minimums. No retainer. No long-term contract.
If you need five hours one week and twenty the next, that's what you pay for. Use more in your busy months and less in your slow months. You're never paying for help you didn't need. Plus we vet our VAs through an in-depth interview process, ensuring that you have someone who is efficient and never uses more time than needed.
Wondering how many hours you'd need? We wrote a full breakdown of what a virtual assistant costs, including how we compare to a
full-time hire.
How It Works
1. A free strategy chat
We'll use this time to talk through your current operations and admin setup and
understand your needs. Come with your pain points and best-case-scenario goals.
2. A personalized action plan
After the call we send you a written plan outlining the tasks, estimated hours per month, and cost, with no obligation to sign. Remember, this can flex up or down with the needs of your business and you’re never locked in to a long term contract.
3. We match you with an assistant
You get matched with one person, chosen because they understand your industry and already know your software. You'll meet them before anything starts.
4. You get started
Hand off as much or as little as you want. Some people start with just their inbox and build from there. Others hand over the whole list in week one. Both work, and we'll help you document how you like things done so it runs the same way every time.
You don’t have to run your business alone.
Smart business owners delegate the busywork. With our team handling the day-to-day tasks, you’ll be able to do what you’re actually good at (and enjoy)!
Let us take on the tasks that slow you down so you can focus on the stuff that fires you up.
Who You'll Actually Get
We hire fewer than 0.01% of applicants.
It's probably what we're most known for.
Too many business owners hire an assistant, just to have to spend more time managing them and double-checking their work.
We've developed a screening and onboarding process that identifies only the strongest assistants, who can truly become your right hand.
Everyone is US-based.
This gives you support in your time zone, during your business hours.
It also means that your assistant has context working with US-based small businesses, so you don't have to orient them yourself.
Specialists, not generalists.
Most people will tell you to niche down to succeed as a service provider. We've proven the opposite.
We build teams with intentionally diverse, specialized skill sets, so you stop searching for the one person who can do everything. You're not getting a generalist who's okay at several things. You're getting real experts across multiple specialties, under one roof, without the hassle of managing four different contractors.
DISCOVER HOW WE CAN HELP YOU ACHIEVE THE WORK-LIFE BALANCE YOU DESERVE.
No need to prepare anything. Just come discuss your business challenges & we’ll come up with an action-oriented plan to streamline your operations.
It might actually be kinda therapeutic.
Hiring on Your Own vs. Hiring Through Us
Hiring independently versus through a trusted agency like The Boutique COO is a critical decision when considering hiring an assistant.
We'll be straight with you: hiring independently can work. If you have the time to recruit properly, the patience to train, and enough steady work to keep one person busy every week, a good freelancer is a strong option and it will cost you less per hour. Most business owners don't meet those criteria.
COMMON QUESTIONS ABOUT Our Virtual Assistant Services
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Virtual assistants can handle a wide breadth of tasks, including but not limited to: admin and office support, inbox and email management, phone answering and customer service, calendar and scheduling, lead follow-up and cold calling, CRM and document management, SOP writing, and executive assistant support. If it's a routine business task that doesn't require you specifically, it's probably delegable.
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$35 an hour, US-based, with no minimum and no retainer. You pay for the hours you use.
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Yes. All of them. Same time zone, same business hours.
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Yes. You're matched with one person based on your industry and your software, and you'll meet them before anything starts. If your needs change, we can adjust or add support.
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Most clients start with five to ten hours a week. We'll tell you honestly on the strategy chat. Most clients find that they need fewer hours than they thought!
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There is no minimum commitment. This means you can scale up in your busy season and back down when it's quiet.
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Start with the thing you dread most, or where you have the largest backlog. We'll help you figure it out on the call, and we can document the process so it runs the same way every time.