Professional Virtual Receptionist & Phone Answering Service for Small Businesses

Missed calls and slow responses can mean missed opportunities. Your customers expect you to pick up, we make sure you do. At The Boutique COO, our virtual receptionist services and remote customer support solutions keep your business running smoothly, ensuring every call, email, and message is handled quickly and professionally so you don’t have to do it all yourself.

Whether you need phone answering services or full-scale customer support, we’re here to handle the details, keep your customers happy, and make sure nothing falls through the cracks.

Seamless virtual receptionist & phone answering services

  • We act as your remote receptionist, ensuring every call is answered professionally and efficiently:

    • Phone answering service for small businesses

    • Call forwarding & message handling for seamless communication

    • Remote receptionist services to support customer engagement

  • We help convert inbound calls into qualified leads, keeping your CRM updated and managing sales conversations until they’re ready for your team:

    • CRM lead tracking for accurate sales data 

    • Cold calling virtual assistant services for outbound sales

    • Follow-ups via email, text, or calls to nurture potential customers

  • From onboarding to offboarding, we provide virtual phone answering service support via phone, email, chatbot, and text to enhance customer satisfaction:

    • Answering incoming customer support inquiries

    • Providing timely resolutions to questions and concerns

    • Managing communication across multiple platforms

WHY CHOOSE THE BOUTIQUE COO FOR VIRTUAL CALL ANSWERING SERVICE?

LOCATION

We’re in your time zone, so calls are answered in real-time. No delays, no waiting until the next business day.

PROFESSIONAL TEAM

Our team is educated, professional, and proactive, ensuring calls are handled with care, not just scripted responses.

INDUSTRY SPECIFIC

You get a dedicated virtual receptionist matched to your industry, so we know your lingo and can communicate like an in-house team member.

REDUCED COST

Reduce overhead costs while maintaining a high level of professionalism with tailored virtual support.

Looking for a virtual receptionist job? Visit our Careers Page for openings!

NEVER MISS A CALL AGAIN—KEEP YOUR CUSTOMERS HAPPY & YOUR BUSINESS RUNNING SMOOTHLY.

NOT QUITE SURE YET?

Our Early-Stage Incubator Program is a great place to start.

Made for owners and founders who are:

→ Just starting out

→ Working with a lower budget (typically ~$500 or less / month)

→ Want to test out working with us before diving in