Medical Virtual Assistant: What They Can (and Can't) Do for Your Practice

A medical virtual assistant can handle your scheduling, your inbox, your intake paperwork, and your billing follow-up. That said, there is a lot of regulation around what they can touch when it comes to protected health information. As a result, it’s critical to work with an agency who knows the space.

Here is what a medical VA actually does, where the compliance line sits, and how to decide whether your practice needs one.